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afraidtoshooteddie
Senior Member
Joined: 28 Jun 2005
Posts: 6470
Location: Exeter
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 Posted: Sat Mar 29, 2008 2:03 am Post subject: |
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quote:
rockin_plumber wrote
SETANTA SPORTS 
SETANTA SPORTS
SETANTA SPORTS
SETANTA FUKIN SPORTS
Explain? |
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rockin_plumber
Senior Member
Joined: 18 Nov 2003
Posts: 34287
Location: Wiltshire, England ..................... .....Justice 4 The 96..... ..........Y.N.W.A............
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| Posted: Sat Mar 29, 2008 8:38 am Post subject: |
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quote:
afraidtoshooteddie wrote
Explain?
 you really want me to
JUST A WARNING TO EVERYONE>>>>> AVOID SETANTA!!!!!!!!!!!!!!!!!!
ok its a long one.........
Here is part of the email I fired off to em.
Signed up 24th November offer 2 months for £1 (to end on the 24th
January)
3rd December 2008 £1.00 taken
Rang to cancel as in T & C (27th December 2007 @ 14:20 Chris customer
loyalty team Sunderland)
(6. to cancel with effect from the end of the first 2 months ring Setanta
between 26th December 2007 & 15th January 2008)
Offered 3 months for £5.00 a month to start after the £1.00 offer ended.
(To end on the 24th April)
30th January 2008 £5.00 taken AND a random 58p DD taken???
Rang but no-one knew why or could explain so I just accepted this.
28th February 2008 £5.00 Taken
Rang to cancel at 09:01 on 24th March 2008 spoke to the customer loyalty
team in Sunderland giving the required 30 days notice and was made
various offers but he still couldn’t explain the 58p random DD so I decided
to cancel, was informed my last payment of £5.00 would be taken on
Friday 28th March and could cancel my DD after this.
28th March 2008 £9.99 Taken
Rang and on hold a long time, got fed up waiting so called bank to recall
DD as in the DD Guarantee you made an error taking the £9.99 so I was
guaranteed a full & immediate refund, and they also cancelled DD.
Got through to cancellations eventually and found they had no record of
my call on the 24th March to cancel my account after a 40 minute + phone
call got told to ring customer services, Luckily I rang 0191 5013601 and
this was a free call!!!
Got through to customer services, after giving up first time then after
another 45 Minute phone call to 08712 003322 @ 10p a minute , nothing
was really sorted out was informed someone from head office will ring to
sort things out.
In my opinion any calls I have had to make to Setanta after 24th March
are not my problem.
I still havn’t paid the £5.00 for April
At the moment I owe £4.42 (£5.00 – 58p)
2 calls to 08712 003322 @ 10p a minute!!!
28th March @ 17:53 for 5 minutes = 50p
28th March @ 18:19 for 44 minutes = £4.40
Total cost of these calls is £4.90
I owe Setanta £4.42
Unnecessary calls to Setanta cost £4.90
SETANTA NOW OWE ME 48p!!!!
I WILL NOT BE MAKING ANY MORE PHONE CALLS TO YOU.
YOU WILL NEED TO CONTACT ME IF YOU WISH TO ARRANGE PAYMENT OF
THE 48p YOU OWE ME. |
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Bockaaarck
Senior Member
Joined: 09 Nov 2003
Posts: 9471
Location: In the upstairs water closet !
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| Posted: Sat Mar 29, 2008 8:47 am Post subject: |
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Poor old rockin  |
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rockin_plumber
Senior Member
Joined: 18 Nov 2003
Posts: 34287
Location: Wiltshire, England ..................... .....Justice 4 The 96..... ..........Y.N.W.A............
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| Posted: Sat Mar 29, 2008 8:52 am Post subject: |
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quote:
Bockaaarck wrote
Poor old rockin
I think I will survive......
I wont bother chasing the 48p unless they really piss me off  |
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wicky
Senior Member
Joined: 09 Nov 2003
Posts: 32800
Location: Devon, England
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| Posted: Sat Mar 29, 2008 9:44 am Post subject: |
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Your email is great , love the end
Hope they don't give you anymore grief, i'm always waty of opening offers, I know a lot of people that have had trouble cancelling, not jut setanta
Hope it gets sorted soon  |
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rockin_plumber
Senior Member
Joined: 18 Nov 2003
Posts: 34287
Location: Wiltshire, England ..................... .....Justice 4 The 96..... ..........Y.N.W.A............
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| Posted: Tue Apr 08, 2008 8:02 am Post subject: |
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Fuckin E.on
We get our gas & electric from them......
So do the energy comparison thingy just to check were getting the best deal.......
The best deal......
A different tarrif from E.on....... A saving of about £50 per Year...
not much but I dont see the point of paying wot I dont need to
Its easy enough to swap it, but why the fuk dont E.on change you to the
best tarrif automatically |
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rockin_plumber
Senior Member
Joined: 18 Nov 2003
Posts: 34287
Location: Wiltshire, England ..................... .....Justice 4 The 96..... ..........Y.N.W.A............
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| Posted: Fri May 09, 2008 6:58 pm Post subject: |
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| My Tinternet is SHIT tonite |
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afraidtoshooteddie
Senior Member
Joined: 28 Jun 2005
Posts: 6470
Location: Exeter
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| Posted: Fri May 09, 2008 6:59 pm Post subject: |
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quote:
rockin_plumber wrote
My Tinternet is SHIT tonite
Mine's ok.  |
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Frenchy
Senior Member
Joined: 06 Nov 2003
Posts: 28761
Location: in my panty actually
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| Posted: Fri May 09, 2008 8:34 pm Post subject: |
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quote:
afraidtoshooteddie wrote
Mine's ok.
mine too  |
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rockin_plumber
Senior Member
Joined: 18 Nov 2003
Posts: 34287
Location: Wiltshire, England ..................... .....Justice 4 The 96..... ..........Y.N.W.A............
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| Posted: Fri May 09, 2008 8:47 pm Post subject: |
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Frenchy
Senior Member
Joined: 06 Nov 2003
Posts: 28761
Location: in my panty actually
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| Posted: Fri May 09, 2008 8:49 pm Post subject: |
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quote:
rockin_plumber wrote
your tinternet works for downloading at least  |
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rockin_plumber
Senior Member
Joined: 18 Nov 2003
Posts: 34287
Location: Wiltshire, England ..................... .....Justice 4 The 96..... ..........Y.N.W.A............
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| Posted: Fri May 09, 2008 8:53 pm Post subject: |
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quote:
Frenchy wrote
your tinternet works for downloading at least
I get the feeling VirginMedia are throttling me |
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Bockaaarck
Senior Member
Joined: 09 Nov 2003
Posts: 9471
Location: In the upstairs water closet !
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| Posted: Fri May 09, 2008 10:24 pm Post subject: |
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quote:
rockin_plumber wrote
I get the feeling VirginMedia are throttling me
I get the feeling they would probably like to
Call them up and ask them to see if they have Interleaving running on your line. If they have get them to turn it off. |
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rockin_plumber
Senior Member
Joined: 18 Nov 2003
Posts: 34287
Location: Wiltshire, England ..................... .....Justice 4 The 96..... ..........Y.N.W.A............
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| Posted: Fri May 09, 2008 11:13 pm Post subject: |
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quote:
Bockaaarck wrote
I get the feeling they would probably like to
Call them up and ask them to see if they have Interleaving running on your line. If they have get them to turn it off.
At 25p per minute 
I will try it for a few days...
it seems ok agan now....
But I will bear that in mind 
Ta very much |
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